Same guest, three channels
Instagram in June, email in September, a call in October. Nomi knows it is Rūta every time, and that she likes the terrace.
DMs answered while you're on the floor.
Nomi is your AI host on Instagram and Messenger. She replies in the guest's language within a minute, books straight into your booking system, and knows a returning guest when she sees one.
23:40 on a Friday
The DM gets an answer at 23:41 and a confirmed table at 23:42. Not at 11:00 the next morning, when the guest has already booked elsewhere.
Confirms in the thread
She checks live availability, asks for a phone number, and the booking is in your system before the guest has put the phone down.
Never invents
Prices come from your list, availability from your booking system. Every reply shows what it was based on.
- Prices
- your menu and event PDFs
- Availability
- your booking system, live
- Rules
- what you told her, in one sentence
From the guest's side.
Instagram and Messenger threads on the guest's phone: the booking read back, the small questions answered from what you taught her.
InstagramBooked in the thread
Date, time, name and number, read back to the guest. Then one more useful question.
MessengerThe small questions too
Hours, prices, the address and which door to use, from what you taught her. Then the booking, and a reminder offered.
How it works.
Ready in about ten minutes. No app for guests, and nothing changes on your page or profile.
Connect the page and the account
Facebook Login for your page's Messenger, the business login for Instagram. Each one takes a minute.
Nomi answers within the switches
Simple bookings on her own, once you allow it. Groups above your limit, allergies, complaints and discounts wait for you.
You see every thread
Take over any time. Nomi pauses in that thread only, and picks it up again when you hand it back.
A Friday night booking, handled alone
- Guest
- Hi! Any table for two on Friday at 20:00? Terrace if possible :)
- Nomi
- Hi Monika! Yes, Friday 20:00 we have a table for two in the main room, booked in your name. The terrace is closed in October, but the window table is cosy. See you!
Checked live availability, created the booking, sent the reply on Instagram. All three in your inbox, each with one-tap undo.
Questions owners ask.
The guest booked elsewhere at 23:52. Not anymore.
Connect Messenger and Instagram in about ten minutes. Everything waits for your approval until you say otherwise.
